Back to main site

Create Account

Tools and Templates

Emergency Drill Evaluation

Emergency Preparedness and Response

HEARD+D Tool for MOS: In Person

De-escalation for Medical Office Staff

HEARD+D Tool for MOS: On-Phone

De-escalation for Medical Office Staff

HEARD+D Reference Card

De-escalation for Medical Office Staff

Bullying and Harassment Policy and Procedure

Bullying and Harassment

Bullying and Harassment Complaint form

Bullying and Harassment

Bullying and Harassment Investigation Report

Bullying and Harassment

Respectful Workplaces Poster

Bullying and Harassment

Ergonomic Risk Assessment

Ergonomics

Computer Workstation Ergonomics Rack Card

Ergonomics

Protect Your Body at Work Poster

Ergonomics

Safe Work Practice: Using Mechanical Patient Lifts in Medical Clinics

Ergonomics

Storage and Housekeeping Regulations

Site Conditions and Storage

Emergency Preparedness Plan and Response Procedures

Emergency Preparedness and Response

When to Call 9-1-1

Emergency Preparedness and Response

Evacuation Drill Preparation Checklist

Emergency Preparedness and Response

De-escalation Do and Don't Poster: On-Phone

De-escalation for Medical Office Staff

Emergency Warden Duties

Emergency Preparedness and Response

First Aid Assessment

First Aid

First Aid Checklist

First Aid

First Aid Procedures

First Aid

First Aid Drill Evaluation

First Aid

First Aid Record

First Aid

Incident Investigation Report Form

Incident and Injury Reporting and Investigation

Needlestick Injury Scenario

Incident and Injury Reporting and Investigation

De-escalation Scenario: Long wait time

Download the transcript

De-escalation for Medical Office Staff

De-escalation Scenario: Protective Parent

Download the transcript

De-escalation for Medical Office Staff

De-escalation Scenario: Staff error

Download the transcript

De-escalation for Medical Office Staff

Incident Report Form

Incident and Injury Reporting and Investigation

Violence Prevention Inspection Checklist

Violence Prevention

Notice to Workers Poster

Required Postings

Safe Work Practice: Handling Liquid Nitrogen in Medical Clinics

Biological, Chemical, and Radiation Hazards

Occupational Health and Safety Policy

Registration and Starting your Health and Safety Program

Right to Refuse Unsafe Work Flow Chart

Roles, Rights, and Responsibilities

Return-to-Work Plan Template (WorkSafeBC)

Roles, Rights, and Responsibilities

Health and Safety Meeting Minutes

Health and Safety Meetings

JOHSC Meeting Minutes

Health and Safety Meetings

JOHSC Annual Evaluation Checklist

Health and Safety Meetings

JOHSC Terms of Reference

Health and Safety Meetings

Notice to Workers Poster: Rights and Responsibilities

Required Postings

First Aid Procedures Poster

Required Postings

Young or New Worker Orientation Checklist

Young and New Worker Orientation

Hazard Risk Assessment

Identifying and Assessing Risks

Personal Protective Equipment Policy and Procedures

Biological, Chemical, and Radiation Hazards

Personal Protective Equipment (PPE) Factsheet

Biological, Chemical, and Radiation Hazards

Workplace Hazardous Materials Information System (WHMIS) Poster

Biological, Chemical, and Radiation Hazards

First Aid Procedure

Using Liquid Nitrogen Poster

Biological, Chemical, and Radiation Hazards

Safe Work Practice: Handling Compressed Gas in Medical Clinics

Biological, Chemical, and Radiation Hazards

Safe Work Practice: Urine Dipstick in Medical Clinics

Biological, Chemical, and Radiation Hazards

Exposure Control Plan for Biological Hazards

Biological, Chemical, and Radiation Hazards

Exposure Control Plan for Ionizing Radiation

Biological, Chemical, and Radiation Hazards

Working Alone or in Isolation Risk Assessment

Working Alone or in Isolation

Working Alone and in Isolation Policy and Procedure

Working Alone or in Isolation

Violence Risk Assessment

Violence Prevention

Clinic Safety Inspection Checklist

Workplace Inspections

Violence Prevention Policy and Procedure

Violence Prevention

Doctors of BC Patient Code of Conduct Poster

Violence Prevention

Patient Code of Conduct Template

Violence Prevention

Operational Guide

De-escalation for Medical Office Staff

De-escalation Do and Don't Poster: In Person

De-escalation for Medical Office Staff

In British Columbia, workers are protected by the Workers Compensation Act (WCA) and the Occupational Health and Safety (OHS) Regulation, which also outline employers’ legal obligations. Community physicians who are employers are legally responsible for ensuring the health and safety of all workers at their worksite. To ensure the safety and compliance of your clinic, it’s crucial to follow all regulations. Failure to do so could result in WorkSafeBC issuing work orders and imposing financial penalties.

The Community Physicians Health and Safety Program was developed in collaboration with SWITCH BC, Doctors of BC, and the Ministry of Health

The content provided on this site is for educational and informational purposes only. Efforts have been made by SWITCH BC, Doctors of BC and Ministry of Health (parties involved) to ensure the accuracy and relevance of the information presented. However, no guarantees or warranties are provided regarding the completeness, reliability, or suitability of the material. This site may include links to external websites, which are provided for convenience and informational purposes only. The parties involved will not make endorsement or take responsibility for the content, products, or services offered on these external sites. Parties involved are not liable for any losses, damages, or adverse consequences arising from the use of this site or the application of the information contained herein.