Bullying and Harassment
Bullying and harassment in the clinic can take many forms, including verbal aggression, personal attacks, and other intimidating or humiliating behaviours directed at a worker. If bullying and harassment is not addressed, it can lead to lost productivity, illness, anxiety, depression, and low morale amongst employees.

What is Bullying and Harassment?
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Complete Review of Section
WorkSafeBC definition of bullying and harassment:
(a) includes any inappropriate conduct or comment by a person towards a worker that the person knew or reasonably ought to have known would cause that worker to be humiliated or intimidated, but
(b) excludes any reasonable action taken by an employer or supervisor relating to the management and direction of workers or the place of employment.
Employer Responsibilities
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Review Responsibilities
Physician employers must inform staff of their bullying and harassment policy and procedure. The procedure must ensure a reasonable response to a report or incident, aim to fully address the incident, and ensure bullying and harassment is prevented or minimized in the future.
Employers must:
- Take steps to minimize bullying and harassment.
- Develop a policy statement to prevent and address bullying and harassment.
- Ensure the policy statement is posted in a visible staff area.
- Establish reporting and investigating procedures to manage incidents and complaints.
- Train staff to recognize, respond to, and report bullying and harassment.
Staff Responsibilities
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Review Responsibilities
Staff must:
- Report any bullying and harassment behaviours they experience or observe.
- Not engage in the bullying and harassment of others.
- Apply and comply with the employer’s policies and procedures.
Policy and Procedures
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Complete your Policy Statement, Reporting, and Investigating Procedures
All businesses in B.C., including medical practices, are required to develop a bullying and harassment policy and establish procedures for workers to report incidents or complaints. This includes outlining how, when and to whom workers should report such incidents. This template can help you establish the bullying and harassment policy and procedures for your clinic.
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Save Bullying and Harassment Complainant and Investigation forms
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Additional Resources
Training Video
Doctors of BC Business Pathways training video on Foundational Strategies for Managing Bullying and Harassment in Your Practice and accompanying document.
Information Sheet
WorkSafeBC: How to Recognize Workplace Bullying and Harassment
Legal Requirements
Policies Workers Compensation Act Part 2 Division 4 – General Duties of Employers, Workers and Others
Fact Sheet
Worker Fact Sheet – Workplace Bullying and Harassment
Canadian Medical Protective Association Article
When physicians feel bullied or threatened